Cancellations must be made before 8.00 in the morning of your booking.

Cancellations to mail: katja@ecotrip.dk or on tel. 32 20 86 39.

In case of a cancellation on our answering machine, the name and booking information must be clear.

Cancellation in other ways will not be accepted as a valid cancelation.

We wish to be accommodatin and flexible about your cancellation so you can cancel your time until 8:00 on the day of your booking. If you cancel later, you will be charged 50% of the service price. In case of no-show or cancellation later than 3 hours before your treatment, you will be charged the full amount.

Since this is our job and the therapists get paid no matter if you show or not and we often have clients on the waiting list for our services, we need to tighten up our policy.

For larger events like bachelorette parties or services whose duration exceeds 3 hours, cancellation must be done at least 48 hours in advance.

You will either be asked to pay via mobile payment immediately or you will receive an invoice on your email.

We hope for your understanding.

Loving greetings Ecotrip